FAQ Help Center

FAQ

Fabric Care

Care Instructions

Alterations

Do you offer alteration?

Returns

Do you accept returns?

Measurements

What if I note that I want a full length dress without noting actual measurements?

How should I place my order if my child size is different?

What do I do if I forgot to send in measuments?

How will I receive my garment if I didn't provide measurements?

Payments

My credit/debit card keeps getting declined, why is that?

Which forms of payment can I use?

Shipping

How can I track my order?

How long does it take for me to receive my item(s)?

Where do we ship?