Care instructions

CARE instructions for the items purchased in our shop: Most of our dresses and Tutus are to be hand wash with cold water or machine wash gentle cycle with cold water, non-chlorine bleach and line dry.

PLEASE BE AWARE: Some products may contain small parts, this can pose a choking hazard. Do not leave small children unattended (or sleeping), while they are wearing any of our accessories. Buyer assumes all responsibility.

Do you offer alterations ?

ALTERATIONS: For your piece of mind we do offer alterations if needed.

Yes, you can send in your Dear Liline garment for alterations in a timely matter. If you choose to have alterations done elsewhere for any reason it will be at your own discretion and expense, without any reimbursement from Dear Liline.
At times it can be difficult to get a perfect fitting of the dress when the child is not on location to try it on. This is why we urge every client to please send us measurements of your child in order for us to get as close as possible to a great if not perfect fitting.

Need help in figuring out what size to order or taking measurements? We can help, just message us 646.610.1419. We'll be happy to help.
Thank you so much for shopping with us, we can’t wait to get started on your garment.

Additional Policies and FAQ

Placing Orders

To place an order simply choose your desire size(s) click Add To Cart 🛒. Your order will come in standard true to size or you can provide us with your child’s measurements for a custom fitted outfit.

What if I note that I want a full length dress without noting actual measurements?

We have no way of knowing what full length is on each child. Please provide actual measurements otherwise we will send the standard full length ordered.

How should I place my order if my child size is different?

When you are ready to place your order place it for the child’s actual age, unless your child is not of the average size in height or weight then please choose a size that would correlate best. Click ADD TO CART, in the “NOTE from BUYER ” section please include the child’s measurements. Make sure to send in actual measurements without any added extra inches/centimeters. We will make the necessary adjustments to give the child breathing room.

What do I do if I forgot to send in measuments?

No Worries! just send us a quick email dearliline@hotmail.com within 24hrs.

How will I receive my garment if I didn't provide measurements?

If measurements weren’t sent in when the order was place and after the 24hrs threshold, you will receive your order in standard true to size.

Where do we ship?

We ship within the US and to many countries outside the US. **Please note we do not ship to PO BOXES, APO, and FPO.**

How long does it take for me to receive my item(s)?

It all depends on the shipping option chosen.
Once your order has been placed successful, processing takes 3-5 days (since everything in our store is made to order) on the 5th day if not sooner your item will be shipped via the shipping method that you chose.

*International buyers please allow additional time for your item to clear custom. Your item may arrive at the destination but will not be delivered to your door until custom clears it. Which could take an additional 2-20 business days.

How can I track my order?

As soon as your order ships, you will receive an email confirmation with tracking information. You can then track the package but it may take up to 24 hours for tracking information to update. You can also go under “my account” and click on order history.

Which forms of payment can I use?

We accept all major credit or debit cards (VISA / MASTERCARD / AMERICIAN EXPRESS  / DISCOVER)
*Please note: Your billing address must match exactly as it is appears on your credit card statement. This information is used as part of the validation process for your credit card payment. All orders are subject to review. We reserve the right to cancel any order.

Why has my card been declined?

You would need to contact your bank or credit card company for more information. It could be that the billing address you inputed is not matching with your credit card or you entered the information incorrectly.